Help & Support

If you are facing any issues, please contact support@flytbase.com with a detailed description of your problem, your FlytNow Mobile app logs, screenshots or videos of the error messages.

Retrieving Logs

You can retrieve and share your logs by clicking on the share logs icon as shown in the image.

Share logs icon
Select the number of logs (For example: 10)
Select how you would like to share the logs

Share these logs with us over email at support@flytbase.com

Alternatively, you can access the files on your android device running the FlytOS Mobile App via the following path:

android/data/com.flytbase.flytos/files/flytos-logs